Privacy Policy

Last updated: January 1, 2026

This Privacy Policy describes how TripZaar (“we”, “our”, “us”), operated by Sync Dynamic Solutions, collects, uses, and protects information when you use our website and software platform.

1. Information We Collect

When you register for TripZaar or use our services, we collect:

  • Account Information: Business name, owner name, email address, mobile number, address.
  • Usage Data: How you interact with our platform — features used, pages visited, actions taken.
  • Business Data: The data you enter into TripZaar — vehicle records, bookings, driver information, customer data, financial records. This data belongs entirely to you.
  • Device & Technical Data: Browser type, IP address, device type, and basic analytics for improving our service.

2. How We Use Your Information

  • To provide and maintain the TripZaar platform and its features.
  • To send you important service notifications (trial expiry, security alerts).
  • To respond to your support requests.
  • To improve our platform based on usage patterns.
  • To comply with legal obligations.

We do not sell your personal or business data to third parties. We do not use your data for advertising.

3. Data Isolation & Multi-Tenancy

TripZaar uses a multi-tenant architecture. Each business account is completely isolated — your data is never accessible to or shared with other businesses on the platform. All inter-tenant data boundaries are enforced at the database level.

4. Data Security

We implement industry-standard security measures including:

  • HTTPS encryption for all data in transit.
  • Password hashing using bcrypt (passwords are never stored in plain text).
  • Regular backups of all business data.
  • Access controls limiting who can access production data.

5. Data Retention

We retain your data for as long as your account is active. If you choose to close your account, please contact us and we will delete your data within 30 days, except where retention is required by law.

6. Cookies

TripZaar uses essential cookies only — required for authentication (keeping you logged in) and security (anti-forgery tokens). We do not use tracking cookies or third-party advertising cookies on the application itself.

Our marketing website may use analytics (Google Analytics) to understand visitor behaviour. This data is anonymous and not linked to individual users.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your account and data.
  • Export your business data.

To exercise any of these rights, contact us at syncdynamicsolutions@gmail.com.

8. Third-Party Services

TripZaar uses the following trusted third-party services:

  • Google Analytics: For anonymous website traffic analysis.
  • MySQL (hosted on our server): For secure database storage.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by email or in-app notification. Continued use of TripZaar after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Your data is safe with TripZaar.

Questions? Contact our team or email us directly.